FAQ

We understand that navigating beauty and wellness can sometimes raise questions. That’s why our Frequently Asked Questions page is designed to provide clear, informative answers to the most common inquiries. Our FAQ page is your go-to resource for quick answers that empower you to make informed decisions with confidence. Dive in and discover how we can support your path to looking and feeling your best.

  • Can I track my shipment once it has been dispatched?


    • Once you place an order, you’ll receive a confirmation email immediately.
    • You’ll receive a shipping confirmation email with tracking details within 24 hours of your order leaving the warehouse.

  • How long will it take for my package to arrive?


    • Orders in stock ship within 3 business days of payment processing.

    • You’ll receive a shipping confirmation email with tracking details within 24 hours of your order leaving the warehouse.

    • If you don’t receive confirmation within 4 business days, please contact us at support@daglowupshop.com.

  • Do you offer international shipping?

    International Orders


    • Our products are designed and certified for the U.S. market (110V system).

    • While we do not ship internationally, please note:

    • Due to varying dimensions and costs, international shipping quotes will be provided upon request.

    • If you approve the quote, we’ll process your order securely through our payment gateway.